Air Works bags coveted ‘IDC Industry Innovation Award’
03 Feb 2022
The aviation services major’s Business Analytics tool – ‘mSights’ was adjudged a Winner in the Data Intelligence category
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DELHI/ NCR: India’s largest independent MRO and aviation services major, Air Works announced that the company has bagged the coveted IDC Industry Innovation Awards (IDCIIA) 2021 under the ‘Innovation in Data Intelligence’ category.

Air Works’ sophisticated Business Analytics tool – ‘mSights’ was adjudged as the winner in the Data Intelligence category due to its cutting-edge technology features that improve operational efficiency through intelligent insights emanating from a 360-degree view of its maintenance operations.

With this award, Air Works has added another feather to its cap. In the last six months, the aviation services major has won a spate of awards, which bear strong testimony to the rapid pace of digital transformation underway in the company.

The IDC Industry Innovation Awards are one of the most prestigious awards for CIOs and technology leaders in India. The awards seek to recognize organisations and future technology leaders who have been driving business performance through leveraging technology. The awards were given across four categories for organizations based out of India - Excellence in Operations; Excellence in Omni-Experience; Excellence in Data Intelligence; and Special Award for Environmental Sustainability.

This year also witnessed enthusiastic participation across industries with more than 300 nominations. Being adjudged the best for its Analytics tool despite the steep competition shows the depth of Air Works’ technological capability. The IDC Award, together with others earlier, validates Air Works’ deep transformational initiatives in recent years that rely on leveraging technology for realizing business productivity and efficiency across the enterprise.

Commenting on this prestigious win, Mr. D Anand Bhaskar, Managing Director & CEO of Air Works Group said, “IDC’s recognition is a validation of Air Works’ digital transformation initiatives that seek to reimagine various business scenarios for improved efficiency and cost savings. Typically, maintenance projects comprise hundreds of inter-related tasks which should be executed within specific timelines. Deployment of the ‘mSights’ dashboard strengthens our customer orientation, lending us a unique advantage of proactive decision-making through early alerts, timely follow-ups comprising both internal and external stakeholders, realizing improvements in terms of productivity, turnaround time, and cost savings.”

“Deployment of mSights demonstrates a meaningful way in which intelligent use of information can impact our business, bringing in efficiencies across the entire Aviation & Defense MRO value chain. In fact, these changes have even influenced other aspects of our working such as transparency and collaboration, positively. mSights represents an insight into the scale of transformation that Air Works is readying for, to cement our position as the leader in MRO space in the country and the region,” he added.

Air Works has been on a path of rapid digitalisation in recent years and the pandemic has only accelerated the pace. Despite more than seven decades of legacy, the company has stayed agile and nimble footed with technological leadership over the years.

“mSights rides on our organizational IT backbone, making intelligent and diagnostic use of information already available on Titan – Air Works’ proprietary ERP platform, enabling enterprise-wide access. The design and development of the entire dashboard was done in-house, in record time. The process involves mapping and programming each-n-every touchpoint across the entire engineering and maintenance chain to account for all possible scenarios. We have already begun seeing promising results in terms of productivity and I am confident that its enterprise-wide deployment will open the flood gates to reengineer a significant number of our processes, leading to greater than anticipated results including recalibrated processes as well as significant cost savings,” said Mr. Ramkumar Mohan, Chief Information Officer (CIO), Air Works.

Dr Chris Holmes, Managing Director, IDC Insights Asia Pacific said, “2021 proved to be a year of both disruption and innovation, with an almost unprecedented increase in technological advancement. While technology was at the forefront in 2020, with businesses adopting new technology to enable operations, we saw businesses scale this up even further this year and innovate to meet customer demands. As COVID-19 continued to cause disruptions around the world, businesses devised new and innovative ways to expand and navigate the challenges.” He continues, “Key to success is data – gathering data, analyzing data, and most importantly using data, to enable informed decision making. Air Works has taken this to heart, and with the mSights project is putting data at the heart of its operations, enabling improvements across the business.”

Air Works is not only India’s largest provider of Line Maintenance services to global airlines but is certified to maintain more than 50 types of aircraft, making it also the most diversified MRO in the country with a pan[1]India presence in 27 locations with close to 1,500 employees. It also provides commercial aircraft asset management services, avionics, interiors and cabin solutions, 3D printing and aircraft finishing services and solutions, apart from MRO-related offerings. Its customers include both civil (fixed-wing & rotary-wing) and military customers apart from global OEMs, commercial airlines, business aviation companies, and leading global lessors.

Reputed for its excellent workmanship and attention to detail, Air Works is highly trusted by the aviation industry for its reliability and has executed and delivered several industry and country-first projects in the field of aviation maintenance including structural works, avionics as well as design. The Company with over 7 decades of legacy in the aviation sector has always stayed ahead of the curve by adopting cutting edge technology solutions that can effectively serve its clients.


Established in 1951, Air Works Group is India’s biggest and highly diversified independent MRO with the largest pan[1]India network presence across 27 cities. It is the preferred MRO partner to global aviation OEMs, aircraft owners/ operators (including fixed-wing & rotary-wing), lessors, airlines and the Indian Defense Services, offering a host of services including MRO and heavy checks, line maintenance, cabin interior solutions, exterior finishing and painting, avionics upgrades, integrations and retrofits, end-of-lease/ redelivery checks, maintenance training (CAR 147), and asset management services to domestic and international clients.

Specialized services such as avionics, component repairs and asset management services are offered via Group companies – SA Air Works and Acumen Aviation. Air Works undertakes base maintenance for ATR 42/72, A320 and B737 family of aircraft as well as medium and large business jets at its EASA and DGCA-certified facilities including Mumbai, Delhi, Hosur and Kochi, supported by duly certified, in-house shops. The Company also undertakes modification and assembly of rotary-wing aircraft and is an Authorized Service Centre (ASC) for Bell and Leonardo helicopters.

Air Works enjoys an impeccable reputation in the industry for proven capabilities, outstanding workmanship, quality, and an exceptional safety orientation. The Company takes immense pride in its 71-Year aviation legacy and a culture that accords paramount importance to customers, which has allowed it to successfully deliver several India-first and industry-first projects. For more details, visit

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